what happened to my account gianni011 and nino011

a coordial greetings and respect to my dear admin, yesterday 04/16/2012 I was playing this beautiful and entertaining game today 04/17/2012 I do not go to my account gianni011 and nino011 is happening already and the previously reported and is still happening the same, are deleted reset, the set and the points and voted fairly, e sweaty playing seems unfair that I did not enter my account, I thank you that you are the only solutions to fix these things know so I can keep playing this fascinating and entertaining game those are my two accounts. anxiously waiting for your prompt response, again I thank you and salute coordial. THANKS